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20 years
Claudine Humbert
At Axial since 2005

Claudine Humbert

Business development manager, sales and partnerships - Partner
Areas of expertise

Strategic client relationship management

Business development

Communication and expectation management

Quality management and client satisfaction

Sustainable partnership development

Training

BAC in Public Communication - Université Laval

At Axial since 2005

Claudine Humbert

Business development manager, sales and partnerships - Partner

Her role

Claudine builds and maintains strong, lasting relationships with Axial’s partners by acting as the strategic bridge between their business needs and the team’s technical capabilities. She orchestrates all stakeholders to ensure the best technological solutions are deployed for each project, that management processes are efficient, and that service quality exceeds expectations. Her empathetic approach and deep understanding of client challenges allow her to anticipate needs and move mountains to ensure the success of every engagement.

 

Her career path

Claudine holds a bachelor’s degree in public communication and has accumulated over 20 years of experience in client relationship management. At Axial since 2005, she has accompanied the company’s evolution and the growth of the web, developing a sharp understanding of clients’ real needs in e-commerce. Her career path has earned her a key role within the organization, and her skills in communication, project management, and problem-solving allow her to guide partners toward the most effective projects that are best suited to their specific needs.

 

Claudine, the woman

Claudine embodies empathy and active listening. A true guardian of everyone’s well-being, she knows how to be there for others and guide them toward positive outcomes. She excels at caring for those around her while maintaining her own balance through an active lifestyle and authentic relationships. Her ability to radiate positivity and create a harmonious environment makes her the very embodiment of the Axial’s culture. Her dedication to client satisfaction and team happiness fosters an atmosphere of trust and excellence.

 

Areas of expertise

Strategic client relationship management

Business development

Communication and expectation management

Quality management and client satisfaction

Sustainable partnership development

Training

BAC in Public Communication - Université Laval